Policy

Policy

  • Quotes are good for 24 hours after receipt. Please respond within this time to ensure availability.
  • Cancellations more than 48 hours prior to travel will receive an 80% refund. After that time bookings are non refundable.
  • Changes to reservations will be accommodated as best as possible, but cannot be guaranteed. Change fees of $10/change apply.
  • Flight delays happen. Your booking includes 30 minutes of wait time for flight delays. After that time has expired extra charges will apply at $20/15 minutes. Unless prearranged, if a 2 hour flight delay occurs we will depart and all charges will apply.
  • Cleaning fees may apply if the bus is left in poor condition. Bodily fluid clean up has a minimum $500 charge to compensate for cleaning and vehicle downtime. No smoking is permitted inside company vehicles.

Phone: 1-888-449-2901 or 403-762-3330 option #2

Email: charters@banffairporter.com